Source code for ferrosoft.apps.ticketing.api.serializer

#  Copyright (c) 2025 Ferrosoft GmbH. All rights reserved.
from rest_framework import serializers

from ferrosoft.apps.ticketing.api.service import CommentService
from ferrosoft.apps.ticketing.models import Ticket, Comment




class TaigaWebhookSerializer(serializers.Serializer):
    type = serializers.CharField()
    action = serializers.CharField()
    data = serializers.DictField()
    change = serializers.DictField()



    def validate_change(self, value):
        """
        Validates the 'change' field for duplicate or internal comments.
        """
        comment = value.get("comment", "")
        if CommentService.is_duplicate(comment):
            raise serializers.ValidationError("Duplicate comment detected.")

        if CommentService.is_internal(comment):
            raise serializers.ValidationError("Internal comment detected.")

        return value




    def validate(self, data):
        """
        Validates the overall payload and ensures all required data exists.
        """
        if data.get("type") != "issue" or data.get("action") != "change":
            raise serializers.ValidationError("Invalid webhook type or action.")

        ticket_foreign_id = data["data"].get("id")
        ticket = Ticket.objects.filter(id=ticket_foreign_id).first()
        if not ticket:
            raise serializers.ValidationError(
                "Ticket not found for foreign ID %s" % ticket_foreign_id
            )
        data["ticket"] = ticket
        return data




    def create(self, validated_data):
        return Comment.objects.create(
            ticket=validated_data["ticket"],
            content=validated_data["change"]["comment"],
            created_by="Ferrosoft Support Team",
        )